Yes! We are 100% insured commercially with uniformed/trained team members and branded vehicles. 

Yes! Dogs do not stop going #2. Keeping up your yard will help create a healthier environment for your family and pet, and you will really thank us during the spring thaw!

First things first = We scoop all year round as the dogs go #2 all year round! 

Scooping routinely avoids the spring thaw clean-up expense of $300-$400 because months of accumulated waste become exposed all at once. Most of our clients choose to stay on service through the winter so they avoid that big expense, maintain a clean yard, and keep their guaranteed spot on the schedule. We simply scoop whatever is on top of the snow during each visit.

Cold Weather Operations

We work year-round! Cold weather alone won’t stop us! As long as conditions allow, we stay on our regular schedule.

Here’s our key winter guideline:

·       If we know a storm is coming, and scheduling allows, we may reach out to adjust your service a day or two earlier so we can scoop everything visible before the storm hits. This helps prevent unnecessary buildup and keeps your yard in better shape. This truly depends on the schedule and manpower availability. Similar to Holidays, we try to adjust the best we can so that we can best serve you! 

·       If snow completely covers the waste or requires us to dig through snow to reach it, the waste will be collected on your next scheduled visit.

If waste is buried under snow or frozen to the ground, we may not be able to remove it right away, but don’t worry, we’ll get it at your next visit once conditions improve.

Please make sure your yard is accessible after storms so we can scoop safely.

 Access to Your Yard

We do not provide snow removal services. If snow, ice, or a frozen gate blocks access, your service will resume at your next scheduled visit. For safety reasons, our team cannot force gates open.

Pet Routine Changes

Winter often changes where dogs choose to go. We’ll clean all accessible areas your pet has been using. If their bathroom area changes completely, please call/text 860-316-4737 or email info@poo-bears.com so we can update your notes.

 Skipped Days & Holds

If we must skip your scheduled day due to a storm, no credits are issued. The next visit will include the additional waste, so the workload is the same. If you pause service for the winter, please note there will be a Spring Clean-Up fee ($300–$400) upon your restart. Winter accumulations often exceed ten bags of waste. Clients who stay on service through winter receive priority clean-ups in the spring. For this reason, we strongly recommend not placing your account on hold.

Staying active through winter:

✔ Prevents large spring cleanups

✔ Saves you from the hefty Spring Clean-Up fee

✔ Keeps your yard manageable

✔ Ensures consistent care

✔ Gives you priority scheduling when the snow melts

We truly appreciate your trust in Poo Bears and look forward to keeping your yard clean all season long!

Rob & Family

Poo Bears

We like to provide days off to our hardworking scoopers. We will do our best to move the schedule around to accomodate being off on the holidays, however there may be instinces where we will have to skip that week's scoop service which means we will have double duty the following scheduled service. Either way, all of the waste will be removed in a timely fashion. We will be off on the major national holidays such as: 

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving

Christmas Day

We accept MasterCard, Visa, Discover, and American Express credit cards. Your card will be billed on the 1st of the month for that month’s service. This minimizes the number of smaller transactions by billing one time per month.

No! We are month to month and we offer a variety of scooping frequencies. From one time scoops to weekly, biweekly, monthly scoop services. 

No problem! We can access your yard through a designated gate or other pre-arranged entry point. We'll upload pictures of closed gates, our trucks or bags of waste within the client portal for every visit.

Let us know! We can work with you to find a solution, such as scheduling visits when your dog is inside or focusing on specific areas of your yard. Your pet's comfort is important to us.

We strive for perfection! If you're not completely satisfied, contact us, and we'll return promptly to re-clean the area at no additional charge. We are human, so mistakes happen, but we will always try to rectify any issues. 

We work rain or shine! Dog waste needs to be removed regardless of weather, and we're equipped to handle most conditions. We'll only reschedule in extreme weather events.

We understand things come up. Just give us 24 hours' notice to cancel or reschedule your service without penalty. We appreciate your cooperation.

Absolutely! Just let us know your preferences, and we'll update the yard notes within the client portal (Sweep & Go). Client's have access to update notes regarding yards, dogs, etc or just advise us and we'll make any necessary updates!

We're always here to help! Feel free to Call/Text/Email us anytime with questions or concerns. We value your feedback and strive to provide excellent customer service. 

Yes! We are 100% insured commercially with uniformed/trained team members and branded vehicles. 

Yes! Dogs do not stop going #2. Keeping up your yard will help create a healthier environment for your family and pet, and you will really thank us during the spring thaw!

First things first = We scoop all year round as the dogs go #2 all year round! 

Scooping routinely avoids the spring thaw clean-up expense of $300-$400 because months of accumulated waste become exposed all at once. Most of our clients choose to stay on service through the winter so they avoid that big expense, maintain a clean yard, and keep their guaranteed spot on the schedule. We simply scoop whatever is on top of the snow during each visit.

Cold Weather Operations

We work year-round! Cold weather alone won’t stop us! As long as conditions allow, we stay on our regular schedule.

Here’s our key winter guideline:

·       If we know a storm is coming, and scheduling allows, we may reach out to adjust your service a day or two earlier so we can scoop everything visible before the storm hits. This helps prevent unnecessary buildup and keeps your yard in better shape. This truly depends on the schedule and manpower availability. Similar to Holidays, we try to adjust the best we can so that we can best serve you! 

·       If snow completely covers the waste or requires us to dig through snow to reach it, the waste will be collected on your next scheduled visit.

If waste is buried under snow or frozen to the ground, we may not be able to remove it right away, but don’t worry, we’ll get it at your next visit once conditions improve.

Please make sure your yard is accessible after storms so we can scoop safely.

 Access to Your Yard

We do not provide snow removal services. If snow, ice, or a frozen gate blocks access, your service will resume at your next scheduled visit. For safety reasons, our team cannot force gates open.

Pet Routine Changes

Winter often changes where dogs choose to go. We’ll clean all accessible areas your pet has been using. If their bathroom area changes completely, please call/text 860-316-4737 or email info@poo-bears.com so we can update your notes.

 Skipped Days & Holds

If we must skip your scheduled day due to a storm, no credits are issued. The next visit will include the additional waste, so the workload is the same. If you pause service for the winter, please note there will be a Spring Clean-Up fee ($300–$400) upon your restart. Winter accumulations often exceed ten bags of waste. Clients who stay on service through winter receive priority clean-ups in the spring. For this reason, we strongly recommend not placing your account on hold.

Staying active through winter:

✔ Prevents large spring cleanups

✔ Saves you from the hefty Spring Clean-Up fee

✔ Keeps your yard manageable

✔ Ensures consistent care

✔ Gives you priority scheduling when the snow melts

We truly appreciate your trust in Poo Bears and look forward to keeping your yard clean all season long!

Rob & Family

Poo Bears

We like to provide days off to our hardworking scoopers. We will do our best to move the schedule around to accomodate being off on the holidays, however there may be instinces where we will have to skip that week's scoop service which means we will have double duty the following scheduled service. Either way, all of the waste will be removed in a timely fashion. We will be off on the major national holidays such as: 

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving

Christmas Day

We accept MasterCard, Visa, Discover, and American Express credit cards. Your card will be billed on the 1st of the month for that month’s service. This minimizes the number of smaller transactions by billing one time per month.

No! We are month to month and we offer a variety of scooping frequencies. From one time scoops to weekly, biweekly, monthly scoop services. 

No problem! We can access your yard through a designated gate or other pre-arranged entry point. We'll upload pictures of closed gates, our trucks or bags of waste within the client portal for every visit.

Let us know! We can work with you to find a solution, such as scheduling visits when your dog is inside or focusing on specific areas of your yard. Your pet's comfort is important to us.

We strive for perfection! If you're not completely satisfied, contact us, and we'll return promptly to re-clean the area at no additional charge. We are human, so mistakes happen, but we will always try to rectify any issues. 

We work rain or shine! Dog waste needs to be removed regardless of weather, and we're equipped to handle most conditions. We'll only reschedule in extreme weather events.

We understand things come up. Just give us 24 hours' notice to cancel or reschedule your service without penalty. We appreciate your cooperation.

Absolutely! Just let us know your preferences, and we'll update the yard notes within the client portal (Sweep & Go). Client's have access to update notes regarding yards, dogs, etc or just advise us and we'll make any necessary updates!

We're always here to help! Feel free to Call/Text/Email us anytime with questions or concerns. We value your feedback and strive to provide excellent customer service. 

We pride ourselves on being a trusted local provider for dog waste removal. Our team is experienced, friendly, and committed to delivering exceptional pooper scooper services in your area. Whether you're a homeowner or a business, we make sure your outdoor spaces are always clean and safe.

The cost of our pet waste removal services depends on the size of your yard, how many dogs and the frequency of visits. We offer flexible pricing options to suit different needs. Contact us for a personalized quote, and we’ll ensure our services meet your expectations without any surprises.

Typically, our routine pooper scooper services take about 10-15 minutes for an average-sized yard, but this can vary based on the amount of waste and the yard's layout. Our team works quickly and efficiently to ensure your space is spotless, so you can enjoy a clean yard without the hassle.

Yes, we offer one-time dog waste removal services for those who need a quick cleanup. Whether you have a special event, a new puppy, or just need a break from scooping, we can help restore your yard to its clean and safe condition in no time.

It’s up to you! Many of our customers choose regular visits, such as weekly services to keep their yards clean and odor-free. We can customize the schedule to suit your needs and ensure your yard remains in top condition.

Yes, we are committed to being eco-friendly. We ensure that all dog waste is disposed of in a responsible manner, keeping your yard and the environment safe. Our team takes extra care in minimizing our environmental impact with every service. We also use a pet safe, kennel grade disinfectant spray on our tools between each yard!

Absolutely! Whether you have a large yard or multiple dogs, we can accommodate your needs. Our team is experienced in handling both residential and commercial properties of all sizes, ensuring thorough and efficient pet waste removal every time.